What to Expect at Your First Appointment
At Basecamp Physical Therapy & Performance, our goal is to make your first appointment as smooth and informative as possible. You’ll receive personalized care and a clear understanding of your treatment plan. Expect a thorough evaluation and a collaborative approach to your recovery.
Your initial visit in Flagstaff West or Flagstaff East will feel similar to arriving at any medical office. Here’s what you can anticipate:
- Check-In: Upon arrival, register at the front desk and provide your insurance information and any other relevant paperwork, such as referrals or medical reports.
- Initial Evaluation: You’ll have a comprehensive evaluation with one of our physical therapists, who will assess your medical history, current condition and your goals.
- Physical Examination: Our therapist will conduct a thorough physical examination to evaluate your range of motion, strength, and movement patterns.
- Treatment Plan: Based on your evaluation, we will develop a tailored therapy plan and discuss it with you. This will include education and instruction on your initial treatments that typically focus on alleviating pain and improving mobility.
- Ongoing Sessions: After your evaluation, we will schedule your subsequent sessions and discuss how we can optimize your therapy to help you achieve your goals..
Feel free to reach out if you have any questions or concerns!
Want to Save Time? To expedite your first visit, consider filling out your patient forms online.
Patient Forms/Info
Preparing for Your First Appointment
At Basecamp Physical Therapy & Performance in Flagstaff West and Flagstaff East, AZ, our dedicated physical therapy team is focused on identifying the root cause of your condition and creating a personalized treatment plan to help you regain an active, fulfilling lifestyle. To ensure a smooth first visit, please take note of the following:
- Arrive Early: Please arrive 15 minutes before your appointment to complete your paperwork.
- Prepare Questions: Make a list of any questions you’d like to ask during your first meeting.
- Bring Necessary Documents: Don’t forget your photo ID and insurance card. Call our office ahead of time to verify your insurance benefits at (928) 224-0747.
- Share Your Medical History: Be ready to discuss your medical history, previous treatments, current medications, and any relevant details.
- List Your Symptoms: Consider listing symptoms, limitations, and any activities or positions that exacerbate or alleviate your condition. Include how long you have been experiencing this issue and if you’ve had similar problems in the past.
The more information you can provide, the better equipped our therapists will be to assist you.
Direct Access
See a Physical Therapist Without a Referral
Did you know you can visit a physical therapist directly without a referral? Regardless of whether your issue is new or longstanding, you can schedule a visit at Basecamp Physical Therapy & Performance in Flagstaff West and Flagstaff East, AZ today!
Direct Access allows you to see a physical therapist without needing approval from your physician. This means you can bypass unnecessary delays and start your recovery sooner.
Benefits of Direct Access
- Time-Saving: No need to wait for a doctor’s appointment or referral.
- Cost-Effective: You can avoid additional copays by seeing a therapist directly.
- Increased Satisfaction: Research shows that patients often report higher satisfaction when utilizing Direct Access for physical therapy.
Health insurance can be complex, but Direct Access is generally covered by many private health insurance plans. Always verify your specific coverage before your visit. For more information, feel free to contact us!
Payment Options
Insurance
Basecamp Physical Therapy & Performance accepts a variety of health insurance policies. Below is a partial list of our in-network providers:
- Unicare
- Tricare
- Southcare
- PHCS
- Great-West
- Golden Rule
- Fiserv Health
- Aetna
- Definity Health
- Coventry
- Cigna
- Blue Cross Blue Shield (EPO, HMO, POS, ACA exchange, and PPO plans)
- Humana
- United Healthcare
- First Health
- Medicare
Please call our office to confirm your specific plan coverage.
Private Pay Options
For patients without insurance or those who have exhausted their benefits, we offer a private pay plan. Contact us today for more information on service rates and payment options!
Cash-Based Physical Therapy
At Basecamp Physical Therapy & Performance, we prioritize your needs through a cash-based model, allowing for direct payment for services. This model offers several advantages:
- Improved Relationships: By cutting out insurance intermediaries, you can focus on your rehabilitation and results.
- Control Over Treatment: Therapists can tailor treatment based on your specific needs without insurance limitations.
- Simpler Billing: The billing process is straightforward, freeing up more time for therapy.
- Price Transparency: You’ll know upfront the cost of your treatment, aiding in better financial planning.
While some may prefer insurance coverage, we also provide services under that model for those who choose it.
If you have any questions or need assistance at any point, please don’t hesitate to reach out!
Refer a Friend
Spread the Word!
If you know someone in Flagstaff West or Flagstaff East who could benefit from physical therapy, please share your experience with them. Fill out the form below to refer a friend, and we will reach out to provide more information on how we can assist them.

